Microline Scientific
We're ready to assist with your medical simulation needs. Reach out for inquiries, support, or partnership opportunities.
Send a MessageMonday - Friday: 8:00 AM - 5:00 PM EAT
Saturday: 9:00 AM - 1:00 PM EAT
Emergency Support: 24/7
For product inquiries, quotes, and purchasing information
sales@microlinescientific.com
Call SalesTechnical assistance and product support
support@microlinescientific.com
Call SupportFor training program inquiries and scheduling
training@microlinescientific.com
Email UsFor institutional collaborations and partnerships
partners@microlinescientific.com
Email UsOur standard business hours are Monday to Friday from 8:00 AM to 5:00 PM East Africa Time. We're also available on Saturdays from 9:00 AM to 1:00 PM. For emergency support, we operate 24/7 through our dedicated support line.
We typically respond to all inquiries within 24 hours during business days. Sales inquiries often receive responses within 4-6 business hours. For urgent matters, please call our support line for immediate assistance.
Yes! We offer both in-person and virtual product demonstrations. Please contact our sales department to schedule a demo at your convenience. We can tailor the demonstration to focus on the products most relevant to your needs.
We accept various payment methods including bank transfers, mobile money (M-Pesa), credit cards, and institutional purchase orders. Our sales team can provide specific payment details based on your location and order size.
Absolutely. We offer comprehensive training programs for all our products, ranging from basic operation to advanced utilization. Training can be conducted on-site at your facility, at our training center, or through virtual sessions.